Airsoko
Introduction
Company Overview
Airsoko was established in November 2022 as an e-commerce platform focused on revolutionizing commerce and trade in Kenya and Africa at large.
Product Range and Customer Base
Since inception, Airsoko has experienced remarkable growth in the retail customer base. Airsoko product offerings span diverse categories, including Phones, Computers, Clothing, Shoes, Home Appliances, Books, Healthcare, Baby Products, Personal Care, and more.
Customer-Centric Services
Airsoko’s commitment to customer satisfaction is unwavering. Airsoko provide essential services such as our lowest price guarantee, a 7-day return policy, order delivery tracking, and dedicated customer support. These services are designed to elevate the overall shopping experience for our customers.
Ongoing Expansion
Our journey includes continuous growth. As we expand our online marketplace, we are increasing our product variety, simplicity, and convenience to adapt to the ever-changing needs of our customers.
Customer Feedback
Airsoko highly values customer feedback and actively seeks ways to enhance the shopping experience. We encourage you to share your thoughts with us at [email protected].
Press & Partnership Inquiries
For press-related queries and media inquiries, please contact us at [email protected].
For partnership related queries, contact us at [email protected] or reach through holding’s address at [email protected].
Airsoko commitment remains steadfast in providing an outstanding shopping experience, and eagerly anticipate further improvements to our services.
Our Vision
“To be the foremost online marketplace in Kenya and beyond, driving economic empowerment and transforming the e-commerce landscape through continuous innovation and dynamic solutions, fostering a thriving ecosystem for businesses and customers alike.”
Our Mission
To elevate the role of Airsoko beyond just a transactional shopping platform, to a lifestyle destination that can enable and progress hopes, dreams and desires – whether you’re a seller or a shopper,”
Thank you for being part of our exciting journey.
History Timeline
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25th November 2022
Operationalization
Airsoko became operational and started offering services to customers
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June 15 2023
Opening 1st Dispatch Centre
Airsoko opens it's first dispatch center In Nairobi CBD to help in easing logistics for both Sellers and Airsoko.